Fraud Summit


May 14, 2014

ISMG's Fraud Summit is a one-day event focused exclusively
on the top fraud trends impacting organizations and the
mitigation strategies to overcome those challenges.
Julie Conroy

Julie Conroy
Research Director, Aite Group

Tom Field

Tom Field
Vice President - Editorial, ISMG

Daniel Ingevaldson

Daniel Ingevaldson
Chief Technology Officer, Easy Solutions

Doug Johnson

Doug Johnson
VP and Senior Advisor, Risk Management Policy, American Bankers Association

Tracy Kitten

Tracy Kitten
Executive Editor, BankInfoSecurity & CUInfoSecurity

Avivah Litan

Avivah Litan
VP and Distinguished Analyst, Gartner Research

Eduardo Monteagudo

Eduardo Monteagudo
Executive Vice President, First American Bank

Richard Parry

Richard Parry
Principal, Business Development Director, Turnkey Risk Solutions

David Pollino

David Pollino
SVP, Enterprise Fraud Prevention Officer, Bank of the West

Mark Pulido

Mark Pulido
Postal Inspector, U.S. Postal Inspection Service, Chicago

Ronald Raether

Ronald Raether
Partner, Faruki Ireland & Cox P.L.L.

Matthew M. Speare

Matthew M. Speare
Executive Vice President, Governance & Integration, Regions

Randy Trzeciak

Randy Trzeciak
Insider Threat Research Team Technical Lead, CERT

George Tubin

George Tubin
Senior Security Strategist, Trusteer

Kirstin Wells

Kirstin Wells
VP, Risk Officer, Federal Reserve Bank of Chicago

Mitch Zahler

Mitch Zahler
Senior VP of Cybersecurity, HSBC

8:00am - 9:00am

Registration, Breakfast & Exhibits

9:00 AM - 10:00 AM

2014 Faces of Fraud

As the Target and Neiman Marcus incidents prove: Retail point-of-sale breaches are on the rise, creating greater payment card fraud headaches for banking institutions. How does the impact of these crimes compare to that of account takeover, check fraud, insider crimes and the emerging realms of virtual and mobile payments?

Receive insights from BankInfoSecurity’s latest “Faces of Fraud” survey, as well as expert analysis of:

  • Today's most predominant and damaging fraud incidents impacting banking institutions and their customers;
  • New anti-fraud investments institutions are making to thwart the fraudsters and satisfy the demands of regulatory agencies.

Panelists: Matthew M. Speare - Regions; David Pollino - Bank of the West; Daniel Ingevaldson - Easy Solutions;

10:00 PM - 11:00 PM

Big Data Analytics & Context-Aware Security

Banking institutions face sophisticated fraud threats from multiple channels simultaneously, and traditional device and application controls are insufficient to provide security. Enter the concept of context-aware security, which leverages big data analytics among multiple layers of defense. Learn: Who is attacking banks, and how security is defeated; best practices for mitigating attacks; how context-aware analytics help secure an institution's assets.

Panelists: Avivah Litan - Gartner;

The Secret Fraud Eco-System and How to Put Threat Intelligence to Work

What becomes of customer account information once it is stolen by fraudsters? It enters a sophisticated underground economy, where account names and numbers are sold openly in the criminal marketplace. Underground market trends often yield clues to undiscovered breaches or targets. How does this underground economy work? What threat intelligence can be gleaned? What can merchants and financial institutions be doing better to protect their assets? Gain insight into this underground economy and how you can leverage threat intelligence to improve your anti-fraud defenses.

Panelists: George Tubin - Trusteer; Mitch Zahler - HSBC;

11:00 AM - 11:20 AM


11:20 AM - 12:20 AM

Account Takeover 2014: Evolving Schemes & Solutions

It has been nearly three years since the FFIEC issued updated guidance aimed in part at curtailing incidents of corporate account takeover. Yet, some banking/security leaders today say their current anti-fraud investments have done little to reduce fraud incidents or losses. What approaches work best to deter and detect account takeover? And what does the industry’s latest research reveal about best practices in managing account takeover?

Panelists: Matthew M. Speare - Regions; Doug Johnson - ABA;

Mobile: Fraud's New Frontier

Mobile banking is still in its infancy, but experts predict it will soon be the dominant banking and payments channel. What are today’s key mobile fraud and security risks, and how are they evolving? What are the risks inherent in mobile payments? This panel reviews emerging mobile malware threats, their impact on banking institutions and the latest technology solutions to help mitigate the risks.

Panelists: Julie Conroy - Aite; Eduardo Monteagudo - First American Bank;

12:30 PM - 1:30 PM - Lunch Sessions

Case Study of Customer Awareness: What Works in Fraud Detection, Prevention

Case study and Q&A featuring Bank of the West, a leader in educating commercial and consumer customers about fraud risks and security controls. What are the most effective training methods, and how frequently should they be administered? How do you make customers aware, but not fearful?

Presenter: David Pollino - Bank of the West;

Case Study of Payment Card Fraud Response: Taking on the Processor

Case study and Q&A featuring First American Bank, which earlier this year took the bold step of calling out a payments processor and warning customers not to use payment cards in Chicago-area taxis until a suspected data breach was resolved. What led the bank to take this unusual step? What actions resulted? What do bank leaders offer other institutions re: breach response?

Presenter: Eduardo Monteagudo - First American Bank;

1:30 PM - 2:30 PM

Payment Card Fraud & the Future of Secure Payment

Payment Card fraud remains a top challenge for financial institutions. The latest wrinkle: Breached retailers such as Target and Neiman Marcus, whose compromises led to wholesale card fraud. Card issuers absorb increasing losses linked to debit and credit fraud, yet they have little control over the third-party points of compromise. Hear from the ABA how institutions are fighting back with new solutions and strategies. And see what the Federal Reserve Bank of Chicago envisions as the future of the U.S. payments system.

Panelists: Kirstin Wells - Federal Reserve Bank; Doug Johnson - ABA; Ronald Raether - atty;

2:30 PM - 2:50 PM


2:50 PM - 3:50 PM

Managing Insider Risks: How to Detect and Respond to Malicious and Unintentional Threats

The hackers get the headlines, but behind the scenes the stealthy insiders continue to pose huge fraud risks to banking institutions. And often the fraudsters are senior, trusted employees with privileged access to accounts and competitive data. Other times, innocent employees become unintentional threats when they fall victim to social engineering schemes or targeted attacks that lead to fraud. Receive the latest insider threat research – who are the fraudsters, and how are covering up their crimes? And learn about new technology controls to help monitor disparate systems and detect anomalous behavior before fraud occurs.

Presenter: Randy Trzeciak - Carnegie Mellon CERT;

Identity Theft vs. Identity Fraud

Identity fraud and the creation of synthetic identities often result from identity theft, but the strategies organizations follow to prevent ID theft and ID fraud are very different. Learn how the industry defines ID fraud and ID theft; why banking institutions have a unique role to play in protecting consumers' identities; and new strategies to better detect the creation of synthetic identities.

Presenter: Richard Parry - Turnkey Risk Solutions; Mark Pulido - U.S. Postal Inspection;

4:00 PM - 4:30 PM

Closing Remarks: Fraud Outlook: Evolving Threats and Legal Minefields

We close the Fraud Summit with some summary remarks and a look ahead. ISMG’s Field will summarize key takeaways from each of the day’s sessions, with color commentary from noted panelists. Then our fraud experts will draw upon their own experience to offer new insight and a sneak peek into the evolving global fraud threats that are poised to strike organizations in the second half of 2014.

Panelists: Avivah Litan - Gartner; Ronald Raether - atty;

4:30 PM - 6:00 PM

Cocktail Hour & Networking

Coming soon!

ISMG's Fraud Summits are held at convenient locations in major metropolitan areas. As the date approaches we will confirm a summit venue and hotel information for attendees. Please check back at a later time.


The ISMG Fraud Summit Series is made possible through the support of it's sponsors:

Cyber Safety by Design HTCIA Informatica Security and Privacy ISC2 Marketing Partner ISSA Marketing Partner OWASP - Partner Fraud Summit San Francisco 2014
Save $100 with an early registration.
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